We're here to help

You can reach us via email at support@joy2drive.com
We strive to provide the best customer service possible and typically respond to inquiries within 24 hours.

  • Frequently asked questions

    Have a quick question? Check out our FAQ section for fast answers to common inquiries. If you don’t find what you’re looking for, feel free to reach out to our support team—we’re here to help!

    More information
    • How can I track my order?

      Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your order’s status here.

    • What is your return policy?

      We offer a 30-day hassle-free return policy. If you’re not satisfied with the product you ordered, simply contact us within 30 days of delivery for a return or exchange.
      You can read more about our return policy here.

    • How long until I get a response?

      Our customer support team typically responds within 24 hours. We’re committed to resolving any issues or answering any questions you may have as quickly as possible.

    • Can I change my shipping address after placing an order?

      Yes, you can change your shipping address within 48 hours and if your order hasn’t shipped yet. Contact our support team as soon as possible to make any changes.

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